Refund and Return Policy
Refund & Return Policy
Last updated: [03-18-2026]
We want you to love what you ordered. If something isn’t right, we’re here to help.
Returns
You have 30 days from the date you receive your item to request a return.
To be eligible for a return:
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The item must be unused and in the same condition that you received it
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Item must be in original packaging
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Proof of purchase is required
To start a return, contact us at:
[mrpalmer9x5@gmail.com]
If your return is accepted, we’ll send instructions on how and where to send your package.
Non-Returnable Items
Certain items cannot be returned:
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Perishable goods
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Custom or personalized items
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Digital products
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Final sale items
Damages & Issues
Please inspect your order when you receive it.
Contact us immediately if:
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The item is defective
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The item is damaged
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You received the wrong item
We’ll make it right.
Refunds
Once we receive and inspect your return, we’ll notify you of the approval status.
If approved:
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Refunds will be issued to your original payment method
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Processing time may take 5–10 business days, depending on your bank
Exchanges
We only replace items if they are defective or damaged.
If you need an exchange, contact us at:
[mrpalmer9x5@gmail.com]
Return Shipping
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Customers are responsible for return shipping costs unless the item is defective or incorrect
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Shipping costs are non-refundable
Order Cancellations
Orders can be canceled within 12 hours of purchase.
After that, your order may already be processed and shipped.
Contact Us
If you have any questions, reach out anytime:
[mrpalmer9x5@gmail.com]